Marine Workshop Service Manager

2 months ago

Australia Outboard Parts Australia Full time

We’re searching for someone experienced and excited about the prospects of playing a lead role in our marine business team; a team renowned for providing quality solutions and services for a rapidly growing client base of boating enthusiasts.

The responsibilities of the role range from
- Leading the charge in providing quality service to our customers.
- Drawing on your knowledge & experience to help our clients and fellow team members when they get stuck on the technical stuff,
- Working closely with the business owner to formulate proactive mechanical solutions for our clients
- Contributing to the continuous improvement of our processes and tech so that we can keep raising the bar for client & employee experiences.

Working for us is not for everyone. We’re not just looking for skills and experience. Having shared values is just as important.

Here are our core values**:

- Out of the box thinking**: There’s always more than one solution to every problem, and there’s always a path to a better outcome. We leave no stone unturned in finding the best outcomes. Ask silly questions, challenge the status quo, bring your unique perspective to the forefront and help us raise the bar for customer service and client outcomes.
**- Get it done, get it right**: We do what we promise and always follow through. Don’t let perfection get in the way of progress and visa versa - strive for both.
**- Deliver value**:Our client’s engage us to problem solve and provide their best outcome - they rely on us to deliver an alternative and we measure our success on their outcomes.
**- Continuous improvement mindset**: We share a commitment towards continuous small improvements so that we can make our tomorrows better than our todays.

Who this role is **NOT** for:

- You don’t like problem solving
- Growth and learning aren’t a top priority for you
- You don’t enjoy working with others
- Near enough is good enough for you

**Think you’re a good fit?**

You must have:

- Solid experience working in a marine business and service team (minimum 5 years)
- A strong knowledge base of outboard servicing and repairs - various brands.
- Alignment with our core values
- A borderline obsessive knack for those little details to help ensure things don’t slip through the cracks’
- A keen attention to detail, excellent organizational skills, and the capacity to work independently.
- Qualifications as an Outboard Mechanic, a manual car license and marine license.

**What’s in it for you?**
- Competitive salary in line with your skills and experience
- Performance based bonuses
- Investment in your ongoing professional development
- As we grow, we’ll build a client base and a team tailored to your unique strengths & natural skill sets so you can shape a job which best suits you
- Thriving in a positive work environment with a vibrant company culture
- The role offers reasonable flexibility in work hours and opportunities to focus on specific areas of responsibility

Pay: From $80,000.00 per year

Ability to commute/relocate:

- Nerang, QLD 4211: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: On the road

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