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State Operations Manager

2 months ago


Perth, Western Australia Insignia Financial Full time
About the Role

We are seeking an experienced Operations Manager to lead our State Operations Team in Perth. As a key member of our leadership team, you will be responsible for managing a large team of Senior Associate Advisers, Associate Advisors, and Client Service Managers who provide high-quality support and technical assistance to our clients.

Key Responsibilities
  • Lead the team to provide support and technical assistance to clients in the preparation of advice, implementation of advice, and ongoing assistance with managing clients.
  • Accountable for delivery of consistent, compliant, and standardized operational processes.
  • Collaborate with the Head of Insignia Financial in delivery of the State's annual budgets, pledges, and targets.
  • Monitor and manage team workflows.
  • Train and mentor team members.
  • Identify and implement improvements to processes.
  • Lead and proactively get involved in projects.
  • Recruit new talent.
  • Manage the training and development program of the team.
Requirements
  • Solid leadership experience in financial planning.
  • Strong technical knowledge in financial planning.
  • Ability to drive a high-performing culture.
  • Continuous improvement mindset.
  • Knowledge of compliance and risk management governing financial planning.
  • Degree in finance, business, or management.
  • RG146 Compliant preferred.
About Insignia Financial

Insignia Financial is a leading financial wellbeing organization, helping people feel good about their money. We prioritize flexibility, opportunity, and celebrating individual differences. If you're passionate about making a positive impact in people's lives, we'd love to hear from you.