Administrative Professional

2 weeks ago


Mackay, Queensland, Australia Wellways Australia Limited Full time

We are seeking an experienced administration professional to join our national team located in QLD, Mackay.

This is a part-time (3 days per week - 9am to 5pm), ongoing opportunity supporting the CDS national administration team.

About Consumer Directed Services

Consumer Directed Services refers to services which are led by and funded by individual consumers. This includes services such as the National Disability Insurance Scheme (NDIS) & iCare.

These services provide support, care and access to services and technology for Australians with disabilities as well as their families and carers.

The Role

As a key member of our national administration team, you will be responsible for supporting various administrative processes, including communication with stakeholders, efficient engagement of services, and providing exceptional telephone services support.

We are looking for an experienced professional who is highly effective in their communication skills, particularly over the phone, and has a strong attention to detail.

What You Need
  • Relevant Administration qualification or equivalent experience
  • Appropriate IT skills, including Microsoft Suite, TouchPoint and Carelink software
  • Highly effective communication and interpersonal skills
  • Experience in providing telephone services support
  • Satisfactory Police Records Check, Working with Children Check, and NDIS Screening check
  • NDIS Module
  • Right to Work within Australia
What We Offer
  • A purpose-driven culture where passion meets purpose
  • An equitable and inclusive work environment
  • Salary packaging option, allowing you to allocate up to $15,899 of your salary for specific expenses before taxes kick in
  • Meal and entertainment allowance through salary packaging, available up to $2,650 per annum
  • Access to our Employee Assistance Program for holistic health and well-being support

Our values-based organisation remains committed to creating inclusive communities where everyone can imagine and achieve their hopes and potential.

Please select 'Apply' below to complete your application.



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