Lead Guest Services Team

2 weeks ago


Sydney, New South Wales, Australia beBeeHospitality Full time $48,000 - $75,500
Lead with Excellence

We are seeking a seasoned hospitality professional to join our team as a Bell Captain. This role is pivotal in shaping the success of our hotel operations and requires someone who is passionate about delivering outstanding guest service and leading high-performing teams.


Your Key Responsibilities:
  • Lead a team of Hotel Porters to foster positive guest relations and create a welcoming environment
  • Coordinate guest arrivals and departures, ensuring seamless luggage delivery and collection
  • Provide expert knowledge on services and facilities available within the property, as well as local events and attractions
  • Maintain positive working relationships across all departments
  • Support the Concierge in rostering, training, and communications

About You:
  • Strong organisational and time management skills
  • Experience as a Bell Captain or similar role in a five-star property desirable
  • A valid NSW Driver's Licence with a clean driving record required
  • Ability to work collaboratively in a team environment
  • Excellent verbal and written communication skills

What We Offer:
  • Complimentary meals daily, including hot meals, sandwich bar, and more
  • Uniforms laundered and ready for you each day
  • Competitive hourly rate, plus penalty rates for weekends and public holidays
  • Five weeks' paid annual leave for eligible staff members
  • Up to 30% discounts across award-winning restaurants and accommodation
  • Career development opportunities through The Star Academy
  • An organisation that values diversity, teamwork, and personal growth

  • Team Lead

    6 days ago


    Sydney, New South Wales, Australia beBeeAmbassador Full time $90,000 - $120,000

    Lead by ExampleWe're seeking an experienced hospitality professional to lead our team with a passion for delivering exceptional guest service.Main ResponsibilitiesTo guarantee the highest level of customer satisfaction is maintained at all times.Demonstrate leadership skills to drive results and provide support to the team through coaching and...

  • Guest Service Lead

    1 week ago


    Sydney, New South Wales, Australia beBeeLeadership Full time $80,000 - $105,000

    Guest Service Lead">This role offers the opportunity to take charge of our Front Office operations and provide exceptional guest experiences from check-in to departure.Your Key Responsibilities:Manage the front desk with efficiency, ensuring seamless check-in and check-out processes.Lead a team to achieve excellence and high standards.Oversee room inventory,...


  • Sydney, New South Wales, Australia beBeeLuxury Full time $98,765 - $123,456

    Guest Services Leader PositionEmirates One&Only Wolgan Valley is an ultra-luxury conservation resort situated in the Greater Blue Mountains World Heritage-listed region, a scenic 2.5-hour drive from Sydney.The resort offers award-winning culinary experiences and a range of nature activities including hiking, four-wheel driving, cycling, and horse riding as...


  • Sydney, New South Wales, Australia beBeeSupervisor Full time $70,000 - $75,000

    Lead Guest Services SupervisorThe Sydney restaurant seeks an experienced leader to manage the Guest Services Department. This role is ideal for individuals passionate about hospitality and teamwork.Main Responsibilities:

  • Guest Services

    1 week ago


    Sydney, New South Wales, Australia St Marys Rugby League Club Full time

    **We are looking for experienced Guest Service Agents to set the standard of excellence in our team**- **- ** Free onsite parking & uniform provided**:- ** Flexible rotating roster**At **Holiday Inn **Sydney St Marys, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand you're...


  • Sydney, New South Wales, Australia beBeeGuestExperience Full time $90,000 - $120,000

    Job Title: Guest Experience LeadThe role of a Guest Experience Lead is to deliver exceptional guest experiences while leading the front desk team. The ideal candidate will be calm, confident and have excellent communication skills.Key Responsibilities:Drive customer loyalty programs by creating personalized interactions and fostering long-term...


  • Sydney, New South Wales, Australia beBeeTeamleader Full time $100,000 - $120,000

    Guest Services Coordinator RoleThe role of Guest Services Coordinator is to create a welcoming environment for our guests. This involves leading a team of porters and ensuring positive guest relations.We are seeking a highly organized and experienced individual who can provide accurate information on services and facilities within the property and local...


  • Sydney, New South Wales, Australia beBeeAmbassador Full time $100,000 - $120,000

    Exceptional guest service is the cornerstone of our luxury experiences.About UsWe pride ourselves on creating an energizing work environment that inspires personal growth and ambition.Job DescriptionSeeking a highly motivated leader to drive our team's performance and ensure exceptional service standards are met.Demonstrate leadership by example and provide...


  • Sydney, New South Wales, Australia beBeeHospitality Full time $40,000 - $60,000

    Job Opportunity: Guest Service AttendantWe are seeking a highly skilled Guest Service Attendant to join our team at the Safari Resort.About UsThe Safari Resort offers spacious and thoughtfully designed rooms and suites, catering to those seeking an escape from the everyday. Whether it's a family getaway or a romantic weekend, it serves as the perfect base...


  • Sydney, New South Wales, Australia beBeeGuestServices Full time $40,000 - $64,000

    **Job Role:** Guest Services AssociateJob SummaryWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.The Guest Services Associate will be responsible for providing...