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Senior Campaign Manager

1 month ago

North Sydney Council, Australia TPG Telecom Full time

Key Responsibilities

The Senior Campaign Manager will be responsible for managing customer campaigns across Vodafone using our SAS and Teradata analytical toolsets. This role will service the Marketing function at Vodafone Australia to deliver effective and accurate campaign offer configuration.

Key Responsibilities

  • Manage E2E build and delivery of campaigns and orchestrate campaigns across channels
  • Data Management and Optimisation – utilise our data and platforms to propose the best ways to deliver personalised campaigns; Design and perform A/B testing, and ongoing optimisation to maximise open rates
  • Identify opportunities to optimise, simplify and automate campaigns and lead the cross-functional teams to implement the changes
  • Contribute to the culture of Test & Learn in the team through embedding robust test & learn methodologies into campaigns by leveraging data-driven insights
  • Lead initiative to understand existing challenges and business problems, suggest ways to improve targeting through accurate and timely campaign reporting and the use of previous campaign findings to fine tune/improve marketing effectiveness
  • Devise and manage the implementation, development, analysis, targeting, and testing of new methods of increasing audience engagement, conversion, and monetisation numbers
  • Own all aspects of trafficking, optimisation, and troubleshooting with a sustained focus on efficiency and scalability
  • Conducting regular split-testing on customer audiences, subject lines, landing pages, template designs and messaging
  • Build and execute campaigns to agreed deadlines

Requirements

  • 5+ years' hands-on experience in the Customer Campaign Execution
  • Has direct experience with SAS CI360, Salesforce Marketing Cloud, or advanced knowledge on other campaign platforms (Adobe Campaign, Unica, CIM, PEGA)
  • Strong SQL skills and good understanding of relational database structure, ideally using Teradata
  • Analytically driven person with demonstrated record of using insights to improve customer experience and business outcomes
  • Understands data driven marketing, digital marketing, marketing analytics and lead management
  • Innovative character keen to think out of the box in a pragmatic and systematic approach
  • Is a strong communicator with the ability to work collaboratively and efficiently with different stakeholders
  • Has the ability to manage conflicting priorities in an agile environment

Benefits and Perks

  • Flexible hybrid way of working (from home and office)
  • 'Stay Connected Mobile' – Access to a free mobile plan
  • 'Stay Connected NBN' – Access to a free NBN 100 plan
  • 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
  • Access to TPG Learning Hub platform and internal development opportunities
  • Access to Corporate Partner Discounts

Our TPG Telecom Spirit

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

Bolder and better together

Don't meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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