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Customer Service Representative

2 months ago


Bendigo, Victoria, Australia NAB Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Adviser. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide personalized service to clients, identifying their needs and preferences to deliver tailored solutions.
  • Work collaboratively with colleagues to ensure seamless customer experiences across all touchpoints.
  • Assist clients with account opening, lending, and banking transactions, ensuring accuracy and efficiency.
  • Stay up-to-date with product and service offerings, recommending relevant solutions to clients.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer
  • A dynamic and supportive work environment that fosters growth and development.
  • A competitive salary and benefits package.
  • The opportunity to work with a leading financial institution and make a real difference in the lives of our clients.
Requirements
  • Excellent communication and interpersonal skills.
  • A strong customer service focus and ability to work in a fast-paced environment.
  • Basic computer skills and proficiency in Microsoft Office.
  • A willingness to learn and adapt to new technologies and processes.