Business Process Mapping Specialist

2 weeks ago


Brisbane, Queensland, Australia Randstad Full time
Job Description

We are seeking a highly skilled Process Analyst to join our team. As a key member of our organization, you will play a crucial role in mapping, documenting, and optimizing critical business processes across the organisation.

About the Role

In this role, you will collaborate with senior team members and managers to develop consistent process flows, contributing to a collaborative and supportive team environment. You will also support the establishment of standardized approaches to process mapping, storage, and updates across the organization.

Key Responsibilities
  • Partner with stakeholders to guide them in developing process flows that align with organizational objectives.
  • Support the development of standardised approaches to process mapping, storage, and updates.
  • Identify process inefficiencies or bottlenecks and propose solutions aligned with broader business objectives.
  • Collaborate with Risk and Compliance teams to document obligations associated with each process step.
Requirements
  • At least 3 years of experience in process mapping, process improvement, or business analysis.
  • Intermediate experience with process mapping tools such as BIC, Visio, or Lucid Charts.
  • Strong team-oriented approach and adaptability to new systems.
  • Knowledge of operational risk management and experience working within a Three Lines of Defense (3LoD) model.
Estimated Salary: AU$80,000 - AU$110,000 per year

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