Business Process Efficiency Specialist

3 weeks ago


Brisbane, Queensland, Australia Randstad Full time

Role Overview:

The client is seeking a Business Process Efficiency Specialist to drive process improvement initiatives across the organisation. This role involves collaborating with stakeholders to design, document, and optimise business processes, ensuring they are efficient, effective, and aligned with organisational objectives.

Key Responsibilities:

  • Partner with senior team members and managers to develop consistent process flows, contributing to a collaborative and supportive team environment.
  • Support the establishment of standardised approaches to process mapping, storage, and updates across the organization. Identify interdependencies between functions and divisions and communicate these to management.
  • Assist in identifying process inefficiencies or bottlenecks and propose solutions. Work with management to implement process improvements aligned with broader business objectives.
  • Collaborate with Risk and Compliance teams to document obligations associated with each process step and identify necessary controls.
  • Engage regularly with managers and subject matter experts across the organisation to gather input, provide updates, and drive discussions on process improvements.
  • Contribute to the development and management of timelines and milestones for process mapping initiatives, ensuring prioritisation and alignment with project plans.

Qualifications and Experience:

Required:

  • At least 3 years of experience in process mapping, process improvement, or business analysis.
  • Intermediate experience with process mapping tools such as BIC, Visio, or Lucid Charts.
  • Strong team-oriented approach, adaptability to new systems, and the ability to meet deadlines in a dynamic environment.
  • Knowledge of operational risk management and experience working within a Three Lines of Defence (3LoD) model.

Estimated Salary: $80,000 - $110,000 per annum, depending on location and experience. The successful candidate will have strong analytical skills, excellent communication abilities, and the ability to work collaboratively as part of a high-performing team.



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