Luxurious Guest Experience Specialist

2 days ago

Australia beBeeCustomerfocused Full time $55,000 - $75,000
Room Attendant Job Description

We are seeking a highly skilled and customer-focused Room Attendant to join our team. In this role, you will have the opportunity to work in a dynamic and luxurious environment, maintaining the highest standards of cleanliness in guest rooms.

You will be responsible for attending to guest requests in a prompt and courteous manner, reporting any maintenance concerns to ensure the smooth operation of the hotel, conducting thorough check-outs, services, and deep cleans of rooms in line with brand standards.

Collaborating with the Housekeeping Team, you will achieve exceptional results by maintaining equipment and pantries in a clean and organized state.

To succeed in this role, you will need to possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Attend to guest requests and maintain a high level of customer satisfaction.
  • Report maintenance concerns and participate in resolving issues.
  • Conduct thorough check-outs, services, and deep cleans of rooms.
  • Maintain equipment and pantries in a clean and organized state.
Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
Benefits:
  • A comprehensive training program to enhance your skills and knowledge.
  • A competitive salary and opportunities for advancement.
  • A supportive team environment that values diversity and inclusion.

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