
Luxury Experience Coordinator
3 days ago
**Job Overview**
As a leading hospitality provider, we deliver unforgettable experiences and our purpose of providing True Hospitality for Good.
We are seeking a talented professional to join our team in a luxury environment that offers remarkable career growth opportunities and provides a one-of-a-kind experience living and working in a tropical island setting.
**Responsibilities**
- Assist guests with reservation enquiries and tailor their stay to make it memorable.
- Process all reservations prior to guest arrivals and collaborate with the Front Office team to ensure seamless arrival experiences.
- Manage a range of guests including leisure, groups, corporate clients and travel agents.
- Act as a Resort ambassador, representing the brand positively.
**Requirements**
- Prior experience as a Guest Service Agent or Reservations Agent.
- Excellent communication and interpersonal skills.
- Enthusiasm to work within a team.
- Experience in delivering a high level of guest experience in a hotel environment.
- Conflict resolution skills.
**Career Development Opportunities**
We offer extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses.
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