
Guest Experience Specialist
2 days ago
We are seeking a highly skilled professional to provide exceptional guest experiences.
Your Key Responsibilities:- Deliver warm and welcoming interactions with guests
- Acknowledge IHG Rewards Club members and returning guests in person or over the phone
- Process transactions and payments for guest bookings efficiently
- E nsure seamless check-in and check-out processes
- Prediction and anticipation of guests' needs, offering tailored recommendations
We value candidates with strong communication and problem-solving skills, fluency in English, and basic computer literacy. If you're a team-oriented individual who excels at delivering top-notch customer service, we encourage you to apply.
In this role, you will be instrumental in driving business success through your commitment to excellence and dedication to providing an exceptional experience for our guests.
Beyond meeting our guests' needs, you will also contribute to the overall growth and development of our organization by collaborating with your colleagues and embracing new opportunities.
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