Customer Experience Ambassador

4 weeks ago


Melbourne, Victoria, Australia CBRE Full time

Role Overview

The Corporate Workplace Concierge plays a pivotal role in providing authentic service experiences that bond the relationship between CBRE, our client, and their guests. This position is responsible for welcoming employees and guests with genuine hospitality and thoughtful services, creating a comfortable and inviting workspace, and ensuring smooth operations and regulatory compliance.

Key Responsibilities

  • Welcoming employees and guests with genuine hospitality
  • Managing calls and inquiries efficiently
  • Creating a comfortable and inviting workspace
  • Anticipating client needs for memorable experiences
  • Ensuring smooth operations and regulatory compliance

Requirements

  • Experienced professionals from high-touch environments (banking, legal, hospitality)
  • Detail-oriented individuals with a knack for exceptional office presentation
  • Tech-savvy candidates proficient in Microsoft Office and communication tools

About CBRE

At CBRE, our people enjoy working in a global real estate and property services organization with tremendous scale. Every day, you are empowered to be better, and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best every day.



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