
Membership Growth Specialist
7 hours ago
Job Description
">We are seeking an experienced Membership Manager to lead our team and drive membership growth through acquisition and retention. As a key member of our club, you will be responsible for overseeing front desk operations and setting best-in-class service standards.
">Key Responsibilities:
">- ">
- Manage the daily workflow of the club's Member Support Consultant team to ensure the club reaches monthly sales targets.">
- Achieve individual monthly and annual sales targets to contribute to the team's success.">
- Create a structure to ensure the Member Support Consultant team achieves their daily minimum performance criteria.">
- Assist with delivering sales training to develop the Member Support Consultant team.">
- Drive member retention and growth by achieving budgets on a monthly basis.">
- Support the Club Manager in developing initiatives to drive membership growth.">
Requirements
">To succeed in this role, you will need to demonstrate proven sales and customer service experience, a clear ability to hit KPIs, and understanding of the sales cycle and various sales techniques. Previous experience of managing the customer journey to achieve successful customer outcomes is highly regarded.
">Additionally, you will need to have the ability to set and motivate others towards a goal, experience using business computer systems, and current First Aid and CPR certificates.
"]",-
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