Quality Assurance Expert
11 hours ago
We are seeking a Quality Assurance Manager to assume responsibility for upholding the highest standards of quality and customer satisfaction within our organization.
The ideal candidate will have experience in the automotive industry, specifically in quality assurance and customer service.
Responsibilities- Resolve quality concerns with customers and ensure all performance metrics meet high standards.
- Develop and maintain quality processes and procedures that align with regulatory requirements.
- Oversee the management of quality accreditation processes and customer reviews and feedback.
- Support in-house training and development programs focused on quality improvement.
- Conduct thorough assessments of repairs to uphold high standards of quality and customer satisfaction.
- Experience in the automotive industry, preferably in accident repairs or insurance assessing.
- Quality assurance expertise and strong communication skills.
- Able to work independently with autonomy and accountability.
This role offers the opportunity to make a significant impact on the organization's reputation and customer loyalty by delivering exceptional quality and service. As a Quality Assurance Manager, you will be responsible for ensuring that all quality-related processes and procedures are in place and effective.
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