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Community Engagement Professional

2 weeks ago

Brisbane, Queensland, Australia beBeeAmbitious Full time $40,000 - $70,000
Job Description

The role of a Community Associate involves providing exceptional customer service and supporting the growth and success of customers at a Centre level.

You will be the daily point of contact in one of our business centres, working as part of a team to deliver an outstanding customer experience.

Whether customers are staying for an hour or many years, they all come with different needs. You'll be responsible for building effective relationships, creating exceptional experiences, answering calls, preparing meeting rooms and completing general administrative duties.

It's an exciting opportunity to contribute to the company's mission of delivering a five-star service.

Required Skills and Qualifications
  • Effortlessly Enthusiastic: Bring a positive attitude and fantastic customer service skills.
  • Resilient: Combine an appetite for a challenge with the ability to adapt to fast-changing situations.
  • Approachable & Influential: Build strong relationships with every customer to better deliver on their needs.
  • Proudly Diligent: Have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution.
  • Self-Motivated: Take ownership and act decisively to solve problems, make your time count.
Benefits
  • Competitive Rewards: Expect a very competitive package that inspires a five-star service.
  • Fantastic Environment: Work with local, national and global clients in a world-class work environment.
  • Time for You: Enjoy a healthy work-life balance, with Monday-Friday centre hours.
  • Training: Structured training and development programmes designed to nurture your ambition.
  • Career Development: Opportunities to take increased responsibility over centre operations.