
Client Relationship Specialist
6 days ago
We are seeking a highly motivated Client Relationship Specialist to join our team. In this role, you will provide exceptional support to our merchant partners and sales team, while also collaborating closely with other departments across the business.
You will be responsible for managing merchant queries, setting up new retailers in our systems, and maintaining information for our existing retailer database. Additionally, you will work closely with other departments to reach required outcomes and set up promotions and campaigns as directed by the business.
This is a fast-paced role that will give you the opportunity to build the foundations for a career in sales and account management. You will thrive in an environment that values positive customer experience, excellent interpersonal skills, and a willingness to learn.
Requirements- A strong customer focus and ability to build relationships;
- Excellent interpersonal, communication, and active listening skills;
- The ability to deliver a service that exceeds merchant partner expectations;
- A great attitude and willingness to learn;
- Ability to work autonomously as well as part of a team;
We offer a blended approach to working that gives you flexibility to work from home or in the office. Our customers are always front of mind, and we ask that you collaborate with your team 3 days a week to connect and attend events. The rest is open for discussion.
You will have the opportunity to join a fun, energetic, and high-achieving sales team, where you can make a difference and grow professionally.
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