IT Service Delivery Professional
4 weeks ago
We are seeking a skilled IT Service Delivery Professional to join our team at Technetics Consulting, a leading MSP in the Infrastructure, Cloud Services, Security & Solutions space.
The successful candidate will be responsible for delivering high-quality customer service experiences while working in a highly motivated and collaborative Service Desk team.
Key Responsibilities:- Deliver exceptional customer service experiences while working in a dynamic Service Desk environment
- Manage and resolve client incidents and requests to meet required SLAs, working from a queue and assigned tickets
- Adhere to Incident, Problem, and Change Management processes as per company customer standards (ITIL Framework)
- Maintain technical documentation and knowledge base for customer environments
- Provide after-hours on-call assistance and/or escalation on a rotating basis
- Strong understanding of IT service management principles and practices
- Excellent communication and interpersonal skills
- Minimum 2-3 years' experience in a similar role
- Tertiary qualification and current industry certifications
- ITIL Foundations certification (highly desirable)
- Australian Citizenship/Permanent Resident mandatory
- Competitive salary package
- Exposure to the latest technologies
- Hybrid working environment with flexibility
- Professional and inclusive company culture
- Sponsored training and career development opportunities
Estimated Salary: $90,000 - $120,000 per annum, depending on experience.
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Technical Service Delivery Specialist
3 weeks ago
Melbourne, Victoria, Australia Kinetic IT Full timeAbout the OpportunityWe are seeking a skilled Technical Service Delivery Specialist to join our team at Kinetic IT, with experience in delivering high-quality technical support to customers.This is a permanent full-time role based in Melbourne CBD, offering flexible working arrangements and the opportunity to work with a talented team.As a Technical Service...
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Maintenance Specialist
4 weeks ago
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Maintenance Field Specialist
3 weeks ago
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Maintenance Delivery Specialist
4 weeks ago
Melbourne, Victoria, Australia Service Stream Full timeAbout Service Stream Service Stream is a secure, long-standing and progressive business offering a generous salary package with work-life balance. Salary Details The estimated annual salary for this position ranges from AU$60,000 to AU$80,000, depending on experience and qualifications. Job Description Maintenance Delivery Specialists will be responsible for...
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Enterprise SAP Delivery Manager
3 weeks ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeAbout UsZone IT Solutions is a leading recruitment company specializing in ERP and larger IT services, providing flexible, efficient, and collaborative solutions to organizations requiring expert IT professionals.We have offices in Melbourne, Sydney, Singapore, and India, allowing us to deliver agile, agnostic, and flexible solutions that meet the unique...
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Pharmacy Service Delivery Professional
4 weeks ago
Melbourne, Victoria, Australia Icon Group Full timeAbout UsSlade Pharmacy is a leading provider of pharmacy management and clinical services, dedicated to delivering exceptional patient care through innovative solutions.The RoleWe are seeking a skilled Pharmacy Service Delivery Professional to join our team at Epworth Eastern Hospital in Box Hill. As a key member of our hospital pharmacy team, you will play...
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SAP Delivery Manager
1 month ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeJob Title: SAP Delivery ManagerWe are seeking an experienced SAP Delivery Manager to oversee the successful delivery of SAP projects for our clients. This role requires a proven track record of managing large-scale SAP projects, strong knowledge of SAP modules and solutions, and excellent project management skills.Key Responsibilities:• Oversee the...
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SAP Delivery Manager
3 weeks ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeWe are seeking an experienced SAP Delivery Manager to oversee the successful delivery of SAP projects for our clients in Australia.Job SummaryThe ideal candidate will have a minimum of 8 years of experience in SAP project delivery, with a proven track record of successfully managing large-scale SAP projects. They will possess strong knowledge of SAP modules...
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Director of Service Delivery
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Melbourne, Victoria, Australia Michael Page Full timeJob Description">A rare opportunity has arisen for an experienced Director of Service Delivery to join Michael Page, a global leader in professional recruitment. We are seeking a seasoned executive who can lead our service delivery team and drive business growth in Australia and New Zealand.">About the Role">">As Director of Service Delivery, you will be...
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IT Service Delivery Manager
4 weeks ago
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Service Delivery Expert
1 month ago
Melbourne, Victoria, Australia Capgemini Full timeAbout the RoleCome and be part of a diverse global collective of strategic and technological experts who are passionate about using technology to reimagine what's possible at Capgemini.As a Service Manager, you will be working within a varied complex role with one of our valued customers, collaborating with an accomplished team in a dynamic atmosphere.You...
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IT Service Delivery Leader
3 weeks ago
Melbourne, Victoria, Australia Davies Collison Cave Full timeRole OverviewThe Technology Operations Manager will be responsible for the day-to-day delivery of IT support services to the QANTM business. This role involves leading a small team of technical support professionals, prioritizing and resolving service requests, and ensuring that end-users have the tools and facilities required to perform their roles.Skill...
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Service Delivery Director
4 weeks ago
Melbourne, Victoria, Australia Noah's Ark Full timeEstablished in 1971, Noah's Ark has solidified its position as a leading advocate for inclusive practices in early childhood education and care.With over five decades of experience, the organisation has developed an unparalleled expertise in promoting meaningful inclusion. This dedication drives our current work across various settings, reflecting our...
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Technical Service Delivery Expert
3 weeks ago
Melbourne, Victoria, Australia Suncorp Group Full timeAbout Suncorp GroupWe're a leading insurance company in Australia, committed to making the complex simple and providing peace of mind for our customers. Our team is passionate about innovation and customer service.**Job Title: Technical Service Delivery Expert**We're seeking a Technical Service Delivery Expert to join our Service Delivery team in Insurance...
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Full Stack Salesforce Professional
4 weeks ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeWe are seeking a highly skilled Full Stack Salesforce Professional to join our team at Zone IT Solutions.About the RoleThis is an exciting opportunity for a talented Salesforce Developer to design, code, and implement innovative solutions for our clients using the Salesforce platform.Key ResponsibilitiesCollaborate with cross-functional teams to gather...
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Melbourne, Victoria, Australia East Wimmera Health Service Full timeJob OverviewThis permanent full-time position offers a unique opportunity to lead the Clinical Services team at East Wimmera Health Service.About the RoleWe are seeking an experienced and skilled professional to join our team as a Clinical Services Leader. As a key member of our leadership team, you will be responsible for overseeing the delivery of...
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SAP Project Leadership Professional
4 weeks ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeWe are seeking a seasoned SAP project leader to oversee the delivery of complex projects for our clients.Key Responsibilities:Strategically plan and execute large-scale SAP projectsLiaise with cross-functional teams to ensure seamless project executionDevelop and manage project budgets, resources, and risk assessmentsMaintain strong relationships with key...
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Service Delivery Specialist
1 month ago
Melbourne, Victoria, Australia Australian Catholic University Full timeJob Description:We are seeking a highly skilled and dedicated Service Delivery Specialist to join our team at the Australian Catholic University (ACU). As a Service Delivery Specialist, you will be responsible for providing exceptional customer service to ACU staff and university stakeholders.Key Responsibilities:Provide exceptional service delivery to ACU...
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IT Service Delivery Specialist
3 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeRMIT University**Job Title:** IT Service Delivery SpecialistCompany OverviewRMIT University is a leading Australian university renowned for its excellence in teaching, research and engagement with industry. Our Operations Portfolio drives an integrated, enterprise-wide delivery for best practice student and staff experiences.About the RoleThe IT Service...
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Service Delivery Director
4 weeks ago
Melbourne, Victoria, Australia Programmed Full timeAbout UsProgrammed Facility Management is a leading provider of asset management, facilities maintenance and project management services across various industries.The RoleWe are seeking an experienced Service Delivery Manager to lead our Water team in Melbourne. This strategic role involves overseeing the delivery of operational and maintenance services,...