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Exceptional Customer Experience Specialist
3 weeks ago
Home Lending Advisor
">We are seeking a talented and experienced Home Lending Advisor to join our team. In this role, you will work with customers to meet their end-to-end banking needs, providing exceptional service and guidance throughout the lending process.
">Key Responsibilities:- Build strong relationships with customers, assessing their needs and developing holistic solutions.
- Deliver exceptional customer service, ensuring that customers feel valued and supported throughout their lending journey.
- Work collaboratively with colleagues to achieve business objectives and drive growth.
- Extensive experience in customer service or sales, preferably in a lending or financial services environment.
- High level of understanding of lending products, policies, and regulations.
- Credit analysis skills and consumer lending experience are advantageous but not essential.
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
At our bank, we operate on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives and promoting economic growth.
">We believe that our community is at the heart of everything we do. We are committed to making a positive impact on the lives of our customers and the communities we serve.
