Strategic Process Optimization Specialist

3 days ago


Melbourne, Victoria, Australia beBeeBusiness Full time $110,000 - $130,000
Job Description

We are seeking a skilled professional to fill the role of Business Process Analyst. This individual will be responsible for defining, documenting, and optimizing IT and Security onboarding and offboarding processes.

Key Responsibilities:
  • Lead workshops and interviews with stakeholders to capture current onboarding and offboarding processes from an IT & security perspective.
  • Design and document future processes incorporating automation, efficiency improvements, and governance controls.
  • Identify and recommend opportunities for process simplification, automation, and enhanced approval workflows.
  • Collaborate with IT, Security, and People & Culture teams to align process changes with compliance and operational requirements.
  • Develop and maintain high-quality process documentation, workflows, and RACI matrices.

This is a fixed-term contract opportunity that suits someone with strong process mapping skills, a solid understanding of ITIL practices, and the ability to translate technical opportunities into clear business value.


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