Cafe Operations Manager

4 days ago

Brisbane, Queensland, Australia beBeeManagement Full time $56,000 - $84,000

Cafe Management Position

This role involves leading a team and overseeing daily operations in a busy cafe environment.

  • At least 2 years of experience in a similar position
  • Strong leadership skills and ability to motivate staff
  • Ambitious and driven, with a passion for delivering exceptional customer service
  • Ability to maintain high standards of presentation and quality control
  • Familiarity with inventory management software and point-of-sale systems
  • A strong work ethic and flexibility to adapt to changing circumstances

The ideal candidate will be able to balance multiple tasks, prioritize responsibilities, and demonstrate excellent communication and problem-solving skills.

About the Role

We are seeking a highly motivated and experienced Assistant Cafe Manager to join our team. The successful candidate will be responsible for:

  • Managing day-to-day operations, including scheduling, rostering, and task allocation
  • Maintaining high levels of customer satisfaction through effective service delivery and conflict resolution
  • Developing and implementing strategies to improve sales growth, productivity, and efficiency
  • Providing coaching and mentoring to junior staff members to enhance their skills and performance
  • Fostering a positive and inclusive work environment that promotes teamwork and collaboration

The successful applicant will have a strong commitment to excellence, a passion for delivering exceptional results, and a willingness to take on new challenges.

About Us

We operate a network of cafes across Australia, providing customers with a unique and memorable experience.

Key Responsibilities

  • Manage daily cafe operations, ensuring efficient and effective service delivery
  • Lead and motivate a team of staff members to achieve outstanding results
  • Develop and implement strategies to improve customer satisfaction, sales growth, and staff development
  • Maintain high levels of safety and hygiene standards, adhering to all relevant regulations
  • Collaborate with other departments to ensure seamless operations and optimal outcomes

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