Claims Management Expert

6 days ago


Australia beBeeSenior Full time $90,000 - $140,000

Are you looking for a challenging and rewarding career opportunity that aligns with your passion for claims management? We are actively seeking individuals who possess strong technical knowledge of insurance guidelines, legislation, regulations, and court decisions to join our growing talent pool.

As a Senior Claims Service Consultant, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made. You will also liaise with stakeholders to discuss outcomes and dispute resolution, prepare and draft appropriate documentation when required, and develop customer relationships to understand and meet their needs, delivering a positive customer experience.

The ideal candidate will have demonstrated claims management experience in a complex Customer Service environment, ability to optimise business value by delivering high-quality services and positive customer experiences, possess technical knowledge of relevant insurance lines and associated legislation, and be a proactive problem-solver with strong decision-making skills and excellent verbal and written communication abilities.


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