Policy Administrator

2 weeks ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $90,000 - $120,000

Job Summary

We are seeking an experienced Policy Administrator to join our team. In this role, you will play a critical part in managing policies for over 105,000 employers.

Your responsibilities will include providing accurate and timely advice on premium-related issues, achieving customer service standards, making decisions based on WorkCover legislation and Allianz policies, and contributing to a collaborative work environment.

To succeed in this role, you must have excellent customer service skills, effective communication skills, time management qualities, quality orientation, and attention to detail.

This is a great opportunity to develop your career in WorkCover and gain knowledge of a key function in the Workers' Compensation business. With comprehensive training and flexible work arrangements, you can break into a diverse and rewarding industry.

In this role, you will be responsible for:

  • Providing courteous and accurate advice to participants in the WorkCover Scheme
  • Achieving agreed levels of customer service
  • Making decisions based on WorkCover legislation and Allianz policies
  • Working collaboratively with the team to contribute to team goals

You will need:

  • Excellent customer service skills
  • Effective written and verbal communication skills
  • Time management qualities
  • Quality orientation and attention to detail

Benefits of this role include:

  • Comprehensive training and development opportunities
  • Flexible work arrangements
  • The opportunity to work in a dynamic and supportive team environment

About This Role

This is an exciting opportunity to join our team as a Policy Administrator. If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply.

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