Claims Resolution Professional

2 days ago


Brisbane, Queensland, Australia beBeeResolution Full time $80,000 - $120,000

Unlock a rewarding career as a Claims Resolution Professional in our dynamic team.

Your Role

You will be responsible for:

  • Managing end-to-end claims, reviewing case files and decisions made by our expert Claims Consultants.
  • Handling complaints raised internally and through external channels, including regulatory bodies.
  • Collaborating with a supportive team to share insights and improve our customers' experience.
Key Skills and Qualifications

We are seeking candidates with:

  • A minimum of 5 years of experience in complaint management, preferably with an EDR scheme or strong experience in Personal Injury.
  • Legal qualifications, particularly those with a background in personal injury (e.g., sports or medical).
  • An in-depth understanding of external regulatory complaints processes and relevant requirements.
  • A customer-centric mindset, excellent communication, negotiation, and problem-solving skills.
  • High resilience and confidence in managing both straightforward and complex cases.
  • Strong influencing and analytical thinking skills.
  • Effective time management and the ability to handle a dynamic portfolio in a fast-paced environment.
About Us

Join us where you'll enjoy a world of opportunities, a purpose-driven organization focused on creating connection and belonging, and where you can make a meaningful impact every day.



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