Senior Banking Professional
5 days ago
Are you passionate about delivering exceptional customer experiences in a fast-paced banking environment?
We're seeking a Senior Banking Professional to join our team as a Customer Experience Specialist in Taylors Lakes VIC. As a key member of our branch network division, you will play a vital role in shaping the financial wellbeing and sustainability of our customers.
About the Role
- Provide seamless branch experiences for our customers by meeting their end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
- Collaborate with our team to deliver the best possible customer experience, acting as a role model and peer coach.
- Contribute to significant uplifts in customer engagement and advocacy, creating real customer value.
You'll have the opportunity to work in a dynamic team environment, driving innovation and growth while making a meaningful impact on our customers' lives.
About You
- Exceptional customer focus, with retail experience an advantage.
- Able to multi-task and highly adaptable to change and ambiguity.
- Willingsness to work collaboratively in a team environment.
- Sound understanding of compliance and excellent communication skills.
Join us at ANZ and be part of a diverse team that values your individuality and perspectives. We offer a range of flexible working arrangements, health and wellbeing services, and discounts on selected products and services.
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