Front Desk Professional
1 week ago
Central Coast Front Desk Professional
A full-time opportunity exists for an experienced professional to join our team at our Central Coast sites. The successful candidate will be responsible for managing the important first contact with patients, both in person and over the phone.
The role involves providing exceptional customer service and administration, ensuring all information entered and reviewed is accurate, and working closely with medical teams to ensure a smooth transition of patients from first call to procedure.
You will also complete billing and invoicing for patients, liaise with referring doctors, and operate our booking system.
We make significant investment in your success by providing extensive initial and ongoing training and support, empowering you to identify opportunities to improve our systems and processes.
About You:
- Outstanding customer services background with excellent interpersonal skills, particularly compassion and empathy.
- Ability to multitask and work as part of a cohesive team.
- Ambitious and thrive in an environment where you will be challenged.
- Knowledgeable in MS Office and accustomed to entering complex data into a database.
- Demonstrated ability to maintain strict confidentiality and professionalism in all circumstances.
What We Offer:
- Attractive remuneration package.
- Onsite parking available.
- Industry leading professional development and education.
- New state-of-the-art equipment.
- Friendly, diverse, and professional team.
- Flexible and supportive working arrangements.
Our Values:
- Care is at the heart of everything we do.
- We are courageous and accountable.
- We trust and empower each other.
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