Records Management Specialist
3 weeks ago
Emanate Technology is seeking a skilled Records Officer to collaborate with the Queensland State Government in managing records, ensuring compliance with legislation, and delivering exceptional customer service.
Key Responsibilities:- Provide expert guidance on document management, including scanning, filing, and archiving.
- Offer second-level support for records management policies, systems, and standards.
- Respond to records management requests across various support channels.
- Manage workloads independently while contributing to team goals and deadlines.
- Promote records management services and ensure excellent customer service.
- Demonstrated experience in records management within a public sector or similar environment.
- Proven ability to interpret legislation, policies, and records retention schedules.
- Strong customer service and communication skills, able to resolve requests efficiently.
- Experience working both independently and within a team to meet deadlines.
- A history of promoting efficient records management and information governance.
- Experience mentoring and training others in records management.
- Familiarity with Queensland State Archives standards and retention schedules.
- Ability to manage and improve customer engagement processes.
For a confidential discussion, please contact Amy Watson at amy@emanatetechnology.com.au.
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