Records Management Support Specialist
4 weeks ago
We are seeking a proactive and customer-focused Records Management Support Officer to join our team at M&T Resources in Brisbane.
About the RoleIn this role, you will provide essential support and guidance to customers, ensuring effective management of documents and records in compliance with established policies and regulations.
Key Responsibilities- Offer expert support for records management activities, including scanning, filing, archiving, and disaster recovery.
- Assist in implementing and maintaining records management policies, procedures, and systems.
- Respond promptly and professionally to customer requests through various channels.
- Promote records management services to ensure compliance with state retention and disposal schedules.
- Work independently and as part of a team to meet deadlines and deliver exceptional customer service.
- Knowledge of records management practices, legislation, and procedures.
- Strong communication and customer service skills, with the ability to provide effective solutions.
- Proven ability to manage workloads and work autonomously in a fast-paced environment.
- Experience in public sector records management is highly desirable.
This is a fantastic opportunity to be part of a supportive team where your expertise will contribute to high-quality information management.
For more information, please contact Andreea at andreea.torcetti@mtr.com.au
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