Records Management Support Specialist
1 month ago
Job Summary:
We are seeking a proactive and customer-focused Records Management Support Officer to join our team at M&T Resources in Brisbane.
About the Role:
In this role, you will provide essential support and guidance to customers, ensuring effective management of documents and records in compliance with established policies and regulations.
Key Responsibilities:
- Offer expert support for records management activities, including scanning, filing, archiving, and disaster recovery.
- Assist in implementing and maintaining records management policies, procedures, and systems.
- Respond promptly and professionally to customer requests through various channels.
- Promote records management services to ensure compliance with state retention and disposal schedules.
- Work independently and as part of a team to meet deadlines and deliver exceptional customer service.
About You:
- Knowledge of records management practices, legislation, and procedures.
- Strong communication and customer service skills, with the ability to provide effective solutions.
- Proven ability to manage workloads and work autonomously in a fast-paced environment.
- Experience in public sector records management is highly desirable.
What We Offer:
This is a fantastic opportunity to be part of a supportive team where your expertise will contribute to high-quality information management.
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