Records Management Support Specialist

1 month ago


Brisbane, Queensland, Australia M&T Resources Full time

Job Summary:

We are seeking a proactive and customer-focused Records Management Support Officer to join our team at M&T Resources in Brisbane.

About the Role:

In this role, you will provide essential support and guidance to customers, ensuring effective management of documents and records in compliance with established policies and regulations.

Key Responsibilities:

  • Offer expert support for records management activities, including scanning, filing, archiving, and disaster recovery.
  • Assist in implementing and maintaining records management policies, procedures, and systems.
  • Respond promptly and professionally to customer requests through various channels.
  • Promote records management services to ensure compliance with state retention and disposal schedules.
  • Work independently and as part of a team to meet deadlines and deliver exceptional customer service.

About You:

  • Knowledge of records management practices, legislation, and procedures.
  • Strong communication and customer service skills, with the ability to provide effective solutions.
  • Proven ability to manage workloads and work autonomously in a fast-paced environment.
  • Experience in public sector records management is highly desirable.

What We Offer:

This is a fantastic opportunity to be part of a supportive team where your expertise will contribute to high-quality information management.



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