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Car Seat Installation and Parental Support Specialist

2 weeks ago

CanterburyBankstown Council, Australia beBeeChild Full time $60,000 - $80,000
Job Title:

Car Seat Installation & Parental Support Specialist

About the Job:
  • Deliver exceptional customer service to expectant and new parents, guiding them in selecting the ideal car seat for their needs.
  • Work collaboratively with customers to understand their requirements and preferences, ensuring a personalized experience.
  • Stay up-to-date with the latest car seat technology and industry guidelines, providing expert advice to customers.
  • Build strong relationships with customers, fostering trust and loyalty through excellent communication and support skills.
  • Work flexible shifts across weekdays, weekends, and afternoons, traveling between stores in a specific area.

Key Responsibilities:
  1. Provide expert guidance on car seat installation, focusing on safety and correct usage.
  2. Assist customers in understanding product features, demonstrating how they work to ensure optimal use.
  3. Maintain accurate records of customer interactions, including sales and support provided.
  4. Collaborate with colleagues to achieve sales targets and provide exceptional customer experiences.
  5. Contribute to store displays and visual merchandising, maintaining an engaging and informative store environment.

What We Offer:
  • A dynamic and supportive team environment where you can grow and thrive.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive remuneration package, including bonuses and incentives.
  • A comprehensive employee assistance program, providing support for your physical and mental well-being.
  • A range of employee benefits, including discounts on products and services.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Strong problem-solving and analytical skills, with a focus on delivering creative solutions.
  • Proven ability to work collaboratively as part of a team, building strong relationships with colleagues and customers.
  • Flexibility to adapt to changing situations and priorities, with a positive attitude and strong work ethic.