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Sales and Customer Service Representative

2 months ago


Rockhampton, Queensland, Australia Medibank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Consultant in our Rockhampton store. As a key member of our local community team, you will play a pivotal role in delivering exceptional customer service and promoting our products and services to the local community.

Key Responsibilities:

  • Provide outstanding customer service through various channels, including in-store, phone, and community outreach.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with the local community team to achieve sales targets and business objectives.
  • Stay up-to-date with product knowledge and provide expert advice to customers.
  • Contribute to the development of new ideas and initiatives to improve customer experience and drive business growth.

About You

  • You are a customer service enthusiast with a passion for delivering exceptional experiences.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You are a team player with a flexible and adaptable approach, able to work in a fast-paced environment.
  • You are self-motivated and results-driven, with a focus on achieving sales targets and business objectives.
  • You are committed to ongoing learning and development, with a desire to stay up-to-date with industry trends and best practices.

What We Offer

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including subsidised private health insurance and rewards and discounts.
  • A range of training and development programs to enhance your skills and knowledge.
  • A collaborative and inclusive team culture that values diversity and promotes work-life balance.