Customer Service and Sales Representative

2 weeks ago


Rockhampton, Queensland, Australia Beacon Lighting Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Experience Specialist at our Rockhampton store.

Key Responsibilities

  • Provide exceptional customer service to our retail and trade customers
  • Promote and expand our Trade Loyalty Program and Trade accounts
  • Develop strong product knowledge to assist customers in making informed purchasing decisions
  • Achieve and exceed personal sales targets
  • Support other team members to ensure business goals are met
  • Contribute to the overall presentation of the store through merchandising and general housekeeping

About You

To be successful in this role, you will possess the following qualities:

  • Previous experience in a customer service environment
  • Strong communication skills with the ability to genuinely connect with customers
  • An energetic and enthusiastic approach to all aspects of the job
  • A strong attention to detail

About Beacon Lighting

Beacon Lighting is a leading retailer of lighting solutions, committed to providing expert advice and exceptional customer service to our retail and trade customers. We value our teams and treat everyone as part of the Beacon family.

What We Offer

We offer a competitive rate of pay, performance-based profit share incentives, generous team member discounts, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.



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