Customer Experience Analyst

Develop your career at REA in a permanent opportunity.Key Responsibilities:The Product Analyst will deliver key insights, highlight product opportunities, and make recommendations to optimise our product experiences and support strategic objectives. You will play a crucial role in leveraging data to drive product improvements, enhance the user experience,...

**About Us** FrogCo partners with governing bodies to deliver exceptional fan and participant experiences, and provide cost-effective streaming and highlight solutions for community cricket clubs across Australia, the UK, and globally. Our technology enhances match day engagement, transforming the experience for cricket players and fans alike. We are...

EstimateOne is an Australian-born SaaS platform and one of AFR’s 2022 Best Places to Work in Australia and NZ. Headquartered in Richmond, Melbourne, our ambition is to become the global industry standard procurement platform in the commercial construction industry. Our platform connects Builders, Subcontractors and Suppliers and supports better...

About the OpportunityWe're committed to enhancing customer experience, and our upgraded Customer Experience program will help us listen and serve our customers better than ever.As a key member of our team, you will be responsible for analysis and reporting directly on the Customer Advocacy program, including NPS across all pillars of the Enterprise. This...

About the OpportunityAustralia Post is seeking a Customer Advocacy Manager to enhance customer experience and deliver a best-in-class Customer Insights function.The successful candidate will support the Head of Customer Insights to inform business decisions that drive strategic objectives and deliver exceptional customer experiences.Key...

{"title": "Customer Experience Specialist", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a visually...

About the OpportunityWe're seeking a seasoned Customer Advocacy Manager to join our team at Australia Post. As a key member of our Customer Insights function, you'll play a critical role in enhancing customer experience and driving business decisions that support our strategic objectives.The successful candidate will be responsible for managing our Customer...

{"title": "Customer Experience Specialist", "content": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a visually...

{"title": "Customer Assistant Role Overview", "content": "Ignite Joy in Every CustomerAs a Customer Assistant at Dusk, your mission is to deliver exceptional experiences that leave customers glowing with satisfaction. You will be the face of our brand, showcasing our products and services in a way that exceeds customer expectations.Key...

About the OpportunityWe're committed to delivering exceptional customer experiences, and our upgraded Customer Experience program is designed to help us listen and serve our customers better than ever.As a key member of our Customer Insights team, you'll play a critical role in representing the voice of our customers and driving business decisions that...

About DuskDusk is a leading home decor and candle retailer with a passion for creating warm and inviting atmospheres. We're committed to delivering exceptional customer experiences and providing a supportive environment for our team members to grow and develop.Job Title: Customer AssistantWe're seeking a talented and enthusiastic Customer Assistant to join...

{"title": "Customer Assistant Role Overview", "content": "Ignite Joy in Every CustomerAs a Customer Assistant at Dusk, your mission is to deliver exceptional experiences that leave customers glowing with satisfaction. You will be the face of our brand, showcasing our products and services in a way that exceeds customer expectations.Key...

About DuskDusk is a leading retailer of candles and homeware products, dedicated to providing exceptional customer experiences in our stores across Australia and New Zealand.Customer Assistant Role OverviewAs a Customer Assistant at Dusk, you will play a pivotal role in delivering outstanding customer experiences, achieving key performance indicators, and...

**ASX 300 listed financial services organisation**: - **Flexible & hybrid working arrangements**: - **Richmond location** **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your...

Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 800+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell,...

At Dusk, we're seeking a talented Customer Assistant who will be the face of our brand, delivering exceptional customer experiences that leave a lasting impression. With a passion for candles and homeware, you'll ignite joy in every interaction and help us achieve our goals.This role is perfect for someone who is eager to learn and grow, with opportunities...

Established in 1992 Skechers USA, Inc is based in Manhattan Beach, California is an award-winning global leader in the lifestyle footwear industry. With over 150+ Skechers stores across Australia & New Zealand, our lifestyle footwear appeals to trend-savvy men, women and children. Skechers' success stems from its team, high-quality, varied product offering,...

Are you looking for an opportunity to launch your career in pharmaceutical sales? Look no further! Our new and exciting Customer Experience Team is seeking a sales superstar to help us develop our business in the pharmaceutical industry. With a killer training program and opportunities for professional development and advancement, this is your chance to...

About DuskDusk is a leading retailer of candles and homeware products, dedicated to creating a warm and inviting atmosphere in our stores. We're seeking a talented Customer Assistant to join our team and help us achieve our goals.Key ResponsibilitiesDeliver exceptional customer experiences, ensuring every customer leaves our store feeling satisfied and...

E1 is an Australian-born software as a service (SaaS) platform that has been recognized as one of the Australia's Best Places to Work in Australia and NZ by the Australian Financial Review (AFR). Headquartered in Richmond, Melbourne, our goal is to become the global standard for procurement platforms in the commercial construction industry.We are the...