Customer Engagement Strategist

1 week ago

Melbourne, Victoria, Australia beBeeCustomerEngagement Full time $120,000 - $150,000

We've been serving Australian communities for over 100 years and have grown to become a top-listed organisation with a portfolio of iconic brands.

About this role

This role will work closely with our team to develop and implement customer engagement strategies that drive business growth.

Key responsibilities include:

  • Drive Customer Engagement

    2 weeks ago

    Melbourne, Victoria, Australia beBeeExperience Full time $140,000 - $180,000

    Customer Experience StrategistWe are seeking a seasoned Customer Experience Strategist to lead our Personal Everyday Banking (PEB) strategy forward.The ideal candidate will have:Proven experience in Senior Loyalty Program Management with campaign management expertise within Financial Services.Expertise in market and competitor analysis.Marketing and campaign...

  • Customer Onboarding Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerOnboarding Full time $100,000 - $150,000

    Job Title: Customer Onboarding StrategistThe role of a Customer Onboarding Strategist plays a crucial part in the successful execution of ECOM Individual Customer Onboarding & ID&V initiatives. This professional will be responsible for driving seamless customer experiences for Executive Product ECOM teams within the Group Chief Operating Officer team.

  • Customer Experience Strategist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $100,000 - $130,000

    About the RoleAs a Customer Experience Strategist, you will play a pivotal role in crafting impactful recommendations that elevate our online and in-person interactions.You will engage directly with customers and dealers to gain a profound understanding of their evolving experiences and needs.Customer Insights & Analysis: Gather and analyze real-time...

  • Customer Engagement Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeLoyaltyManager Full time $108,000 - $138,000

    Job OverviewWe are seeking a seasoned Customer Loyalty Strategist to champion customer engagement and loyalty.The successful candidate will be responsible for developing and providing inputs to the Group Loyalty Manager for strategic approach to strengthen customer engagement.Key Responsibilities:Develop and oversee daily loyalty program operational...

  • Enhancing Customer Engagement Opportunities

    2 weeks ago

    Melbourne, Victoria, Australia beBeeExperience Full time $120,000 - $150,000

    Customer Experience StrategistWe are seeking a passionate individual to drive customer experience (CX) improvements. The ideal candidate will have expertise in AI-powered experience measurement, project management, and strategy development.The selected professional will be responsible for developing and implementing Voice of Customer (VoC) uplift strategies,...

  • Customer Relationship Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $100,000 - $160,000

    Job Title: Customer Relationship StrategistThe primary goal of this position is to establish and maintain effective relationships with key customers, driving business growth through strategic customer engagement.Key Responsibilities:Develop a deep understanding of the company's value proposition, products/services, and be able to present these to customers...

  • Customer Engagement Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCampaign Full time $80,000 - $100,000

    About the Campaign Professional RoleOur organization is seeking a seasoned Campaign Specialist – Lifecycle to join our Customer Engagement & Retention department within Retail Marketing, focusing on customer engagement strategies for lasting relationships.This role involves supporting the effective use of our customer engagement platform to enhance...

  • Customer Account Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAccount Full time $100,000 - $140,000

    Customer Account Strategist Our ideal candidate will have a proven track record of success in managing key accounts for enterprise-level customers.Key Responsibilities:Account Performance Management: Manage key customer relationships to drive business growth and improve operational standards.Strategic Partnerships: Collaborate with top partners to identify...

  • Client Engagement Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeStrategist Full time $110,000 - $140,000

    Job SummaryWe are seeking a forward-thinking Client Strategy Director to lead our Industry Growth Team's approach across various client sectors.This role involves shaping the strategic direction for industry-led solutions, driving proactive client engagement, and unlocking new revenue opportunities by uniting commercial, creative, and operational teams.The...

  • Customer Engagement Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeecustomer Full time $150,000 - $190,000

    Senior Customer Connections Manager Job SummaryWe are seeking a Senior Customer Connections Manager to lead our customer referral program, driving growth and deepening customer relationships. This role focuses on customer engagement, loyalty, and enterprise growth.