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Customer Service Delivery Expert

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Gold Coast, Queensland, Australia beBeeCustomerSupport Full time $65,000 - $80,000
Customer Service Delivery Expert

The purpose of this role is to provide exceptional customer service and technical support to clients in a professional manner. This involves responding to customer inquiries, resolving issues, and providing timely and accurate responses to incoming calls and emails.

This includes liaising with staff to resolve customer enquiries, identifying opportunities for improvement within the department, and implementing solutions. It also involves maintaining thorough and accurate records of customer interactions and transactions.

The ideal candidate will have excellent phone manner, strong verbal and written communication skills, and a proactive attitude aligned to continuous improvement.

A diverse and inclusive workplace welcomes and considers applications from all qualified applicants. We believe that a diverse organization opens up opportunities for people to express their talent, both individually and collectively.