Test Administrator
4 days ago
We are seeking a highly organized and detail-oriented Test Administrator to join our team at Pearson VUE. As a Test Administrator, you will be responsible for ensuring a secure and exceptional customer experience for our candidates.
Key Responsibilities:- Provide exceptional customer service and maintain a secure exam delivery environment.
- Comply with all testing procedures and adhere to company policies.
- Verify candidate identification and assist with setting up for tests.
- Explain exam procedures and proctor candidates during testing.
- Troubleshoot technical issues with internal departments.
- Escalate policy breaches to relevant business personnel.
- Perform light housekeeping duties, such as vacuuming and sanitizing keyboards.
- Complete other ad hoc duties as directed.
- High school diploma or equivalent required.
- Minimum 1 year customer service experience preferred.
- Experience proctoring or invigilating exams highly desirable.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Ability to sit for long periods and lift up to 20 lbs independently.
- Comfortable in a quiet testing environment with soft voices and detailed vision.
- Detail Oriented
- Communication Skills
- Problem Solving
- Customer Focus
- Ethics and Value
Pearson is a global leader in education and assessment. We are committed to creating vibrant and enriching learning experiences that make a real difference in people's lives. Our team is passionate about empowering individuals to achieve their goals and advance their careers.
We value diversity, equity, and inclusion and strive to create a workplace where everyone feels valued and supported. If you are a motivated and customer-focused individual who is passionate about education, we encourage you to apply for this exciting opportunity.
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Test Administrator
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Test Administrator
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Melbourne, Victoria, Australia Pearson Full timeJob Title: Test AdministratorWe are seeking a highly skilled and detail-oriented Test Administrator to join our team at Pearson VUE. As a Test Administrator, you will be responsible for providing exceptional customer service and ensuring a secure exam delivery environment.Key Responsibilities:Provide exceptional customer service to candidates, ensuring a...
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