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Senior Delivery Manager

2 months ago

Macquarie Park, Australia Singtel Full time
{"title": "Senior Delivery Manager", "description": "Lead Complex Programs with Confidence

At Singtel, we're committed to delivering exceptional customer experiences. As a Senior Delivery Manager, you'll play a critical role in leading cross-functional teams to drive business outcomes and technology-based programs.

Key Responsibilities:

  • Coordinate and drive portfolio initiatives using agile and hybrid methodologies to plan, manage, and deliver high-quality business outcomes.
  • Collaborate with key stakeholders, squad members, and Delivery Managers to achieve assigned initiative outcomes.
  • Represent strategically aligned team plans at a portfolio/program level.
  • Take ownership of large, complex pieces of work and lead through complexity to achieve results.
  • Identify and manage potential delivery risks, developing mitigation strategies and supporting change management efforts.
  • Manage multiple complex dependencies external to the team and across large programs of work.
  • Facilitate agile ceremonies, including sprint planning, stand-ups, and retrospectives.
  • Develop business cases and work with key stakeholders to implement approved initiatives.

Requirements:

  • Agile delivery experience beyond qualifications or exposure.
  • Previous experience working within a customer-focused team in a digital/online and custom development environment.
  • Demonstrated success in directly managing large and sophisticated programs with a proven track record in successfully leading a delivery team in a matrix reporting environment.
  • Excellent delivery background of senior project or program delivery roles.
  • Ability to articulate and represent multiple team plans that are strategically aligned.
  • Proven ability to facilitate and influence at C-Suite level to drive program outcomes.
  • Proven ability to build and navigate relationships with senior leaders across the business.
  • In-depth knowledge of one or more Agile frameworks acquired through practical experience.
  • Excellent communication, analytical, and facilitation skills.
  • Proactive promoter of agile best practices and a growth mindset.
  • Tertiary qualification in IT/computer science or a related business discipline.
  • Agile certification.
  • Proficient in the use of Jira and Confluence. Jira Align knowledge highly desirable.

What We Offer:

  • Competitive salary and performance incentives.
  • Discounts to Singtel products and services, and to over retailers Australia-wide.
  • Training, mentoring, and development opportunities.
  • Up to five days of Volunteer Leave per year.
  • A "connected" day for you to use to connect to something you are passionate about.
  • Hybrid ways of working.

Ready to take on a challenging role that drives business outcomes? Apply now to become a Senior Delivery Manager at Singtel"}