Application Specialist

4 weeks ago


Melbourne, Victoria, Australia City Facilities Management Full time
Job Title: Application Engineer

City Facilities Management is seeking an experienced Application Engineer to join our team. As an Application Engineer, you will play a critical role in ensuring the smooth operation of our enterprise applications and infrastructure.

Key Responsibilities:
  • Manage and maintain our enterprise applications, including incident and request management, and provide feedback to the product team for improvements.
  • Be the subject matter expert (SME) for projects, including new applications/systems implementations, upgrades, and enhancements.
  • Contribute to the selection, evaluation, and implementation of new applications, and design and maintain the application catalogue and profiles.
  • Define acceptance criteria for new apps or changes to apps and testing that the product offering meets the requirements.
  • Coordinate and run Application Ops & Lifecycle (monitoring, governance, auditing, documentation, training, procedures, deployment, patching, configuration management, change management, and comms).
  • Recommend and develop product, process, or system optimization changes to improve system performance.
Requirements:
  • Bachelor of Computing Science/IT degree or diploma.
  • Solid prior experience in an application operational/support role, ideally with a mix of off-the-shelf and bespoke applications and integrations.
  • Exposure to ITIL and experience with Service Desk software.
  • Experience in scripting/code (e.g., PowerShell, Python, bash).
  • Experience in infrastructure management (general cloud servers, networking, security in IaaS/PaaS).
  • Proficiency in.NET, SQL Server, PostgreSQL, Windows Servers, SSRS, SSIS, PowerShell, Python, bash, Azure, SCCM, Intune.
  • Strong demonstration of analytical and problem-solving capability.
  • Full Australian work rights and current police check.
What We Offer:
  • Competitive salary and access to rewards.
  • Career progression opportunities.
  • Hybrid working model (WFH 2 days a week).
  • Free onsite car parking when in office.
  • Exciting opportunity to grow & work within a fun and supporting IT team.

If you are a motivated and experienced Application Engineer looking for a new challenge, please send your updated resume and cover letter to apply. Only short-listed applicants will be contacted by phone.



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