Support Coordinator
2 weeks ago
About the Role
We are seeking a Support Scheduler to join our team at Uniting Aged Care. As a Support Scheduler, you will play a vital role in supporting and connecting our community care clients and support workers, enabling our clients to live independently in their homes.
Key Responsibilities
- Manage inbound and outbound calls to service enquiries
- Schedule clients and support workers
- Manage and negotiate roster schedule changes with internal and external stakeholders
- Communicate continuously with a range of internal and external stakeholders
Requirements
- Experience using Alayacare or other rostering/scheduling systems
- Exceptional team player
- Aged care experience preferred
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Excellent communication skills with the ability to create, manage, and maintain strong relationships
About Uniting
Uniting is a leading human services organisation that contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability.
What We Offer
- A rewarding career with a leading human services organisation
- Up to $18,550 NFP salary packaging available
- Access to our U rewards program with exclusive discounts
- Access to Fitness Passport – Live your best life
- A supportive, inclusive, and collaborative work environment
- A commitment to offer opportunities to grow your career
- Purchase of additional leave
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