Executive Director of Operations

4 days ago

Parramatta, New South Wales, Australia Healthcare Professionals Group Full time
Job Description

Job Title: Executive Director of Operations

Company: Healthcare Professionals Group

Location: Nationwide

Job Type: Full-time

About Us: Healthcare Professionals Group is a leading provider of aged care services, working in partnership with reputable facilities nationwide.

Job Summary

We are seeking an experienced Executive Director of Operations to lead our aged care services team. The successful candidate will be responsible for overseeing the daily operations of our in-home aged care services, ensuring the highest standards of care for our clients, and promoting a positive and supportive work environment for our staff.

Key Responsibilities
  • Operations Management:
    • Supervise the daily operations of in-home aged care services, ensuring compliance with government guidelines and regulations.
    • Develop and implement operational policies, procedures, and protocols to enhance client satisfaction and quality of care.
    • Collaborate with healthcare professionals and care teams to create tailored care plans for our clients.
  • Staff Leadership and Development:
    • Recruit, train, and mentor staff members to cultivate a skilled and motivated workforce.
    • Promote a positive workplace culture that encourages teamwork, professional growth, and employee satisfaction.
  • Regulatory Compliance:
    • Stay informed about aged care regulations and accreditation standards to ensure full compliance.
    • Lead preparations for audits and assessments, ensuring our services meet the highest standards.
  • Quality Assurance:
    • Monitor and assess the quality of care and services provided, implementing continuous improvement strategies.
    • Collect and analyze data to identify areas for enhancement and best practices.
  • Financial Management:
    • Collaborate with the executive team to develop and manage the budget, ensuring effective resource allocation for financial sustainability.
    • Manage costs while upholding the quality of care and services.
  • Client and Carer Communication:
    • Foster open and transparent communication channels with clients and their families.
    • Address concerns, feedback, and inquiries with compassion and in a timely manner.
Requirements
  • Qualifications:
    • Degree in Healthcare Administration, Business Management, or a related field.
  • Experience:
    • Demonstrated leadership experience in managing aged care facilities or healthcare organizations.
  • Skills:
    • In-depth knowledge of aged care regulations, compliance, and accreditation standards.
    • Strong interpersonal, communication, and conflict resolution skills.
    • An empathetic and compassionate approach to resident care and staff management.
    • Solid financial acumen and experience in budget management.
What We Offer
  • Competitive Salary and Benefits Package:
    • A comprehensive salary and benefits package that reflects your skills and experience.
  • Collaborative Work Environment:
    • A supportive and collaborative work environment that encourages teamwork and professional growth.

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