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The Customer Banking Specialist in our Corowa Branch is a vital role that requires an individual with exceptional customer service skills to support customers with their overall banking needs. As the public face of Comm Bank, this team delivers a seamless banking experience to more than 10 million personal and small business customers.
Responsibilities:- Support customers with enquiries, maintenance on accounts and process applications for credit products
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Educate and demonstrate of our in-branch technology and digital banking options to customers
- Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
- Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
- Excellent communication skills & the ability to articulate financial terms in a clear way
- Ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in retail environment that's busy and commercially driven
- Opportunity to positively impact customers' lives and be there for them when they need us
- A genuine interest in building a career with Comm Bank
- Deliver a seamless banking experience to millions of customers
- Real impact at all stages of people's lives
