Store Operations Manager

4 days ago


Sydney, New South Wales, Australia The Reject Shop Full time

At The Reject Shop, we're not just in the business of selling products; we're in the business of creating memorable shopping experiences.

We're a team of retail enthusiasts, and our mission is to make every visit to our store an adventure. As Store Operations Manager at our Westlakes store, you'll play a key role in shaping the future of retail.

Your responsibilities will include:

  • Assisting the Store Manager in ensuring the store is visually stunning, managing inventory, and optimising product displays.
  • Leading and motivating our sales team, fostering a positive and energetic work environment.
  • Demonstrating exceptional customer service skills, going above and beyond to make every customer's visit memorable.
  • Solving problems efficiently, making quick and effective decisions.
  • Contributing to the development and execution of sales strategies to achieve and exceed targets.
  • Maintaining a safe environment for customers and colleagues.
About The Reject Shop

We pride ourselves on our unbeatable in-store customer shopping experience. Our ideal candidates enjoy working in fast-paced retail environments and have a passion for people – both our team members and our customers.

As a Store Operations Manager, you should possess strong verbal communication skills, leadership abilities, and a self-motivated attitude with a focus on prioritizing team and customer safety. You should also be able to coach the team, think strategically, and drive change through influencing others.

What We Offer

You'll be part of the Reject Shop team, committed to having the right team and being one team. Our culture values diversity, respect, and employee wellbeing. We provide:

  • A supportive work-life balance with flexible roster arrangements, including 1 in 3 weekends.
  • Team member discounts for yourself and an immediate family member (permanent team members).
  • Access to financial wellbeing tools and instant access to your pay.
  • Paid parental leave programs supporting primary and secondary caregivers.
  • An Employee Assistance Program offering confidential professional counselling for work and personal issues.

The estimated salary range for this position is $60,000 - $80,000 per year, depending on location and experience.



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