Hearing Care Specialist

2 weeks ago

Hobart, Tasmania, Australia beBeeClient Full time $40,000 - $60,000
Job Title: Customer Service Officer">

Overview: This role involves providing exceptional customer service to clients across various locations. The ideal candidate will be a reliable and adaptable team player with excellent communication skills.

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  • ">
  • You'll greet clients, handle counter and telephone enquiries, and cover reception duties.">
  • General administration tasks include booking client appointments, processing claims, data entry, and monthly reports.">
  • Liaising extensively with diverse clients, including those with complex needs and multicultural backgrounds.">
  • Perform minor hearing aid repairs and troubleshooting.">
  • Assisting clinicians with clinical services by identifying client needs and offering professional advice.">
">Key Responsibilities:">
  • ">
  • Problem-solving and taking ownership of work assignments.">
  • Intermediate/advanced computer literacy and familiarity with mobile technology (Apple and Android applications).">
  • Desire to contribute to an organization making a positive impact on society.">
  • Flexible attitude and willingness to assist during staff leave or absences.">
  • Dependable and results-driven approach with strong work ethic.">
  • Comfortable working in diverse team environments and adapting quickly.">
">What Matters Most:">

At the core is the drive to help anyone who needs assistance, recognizing this role as a vital responsibility and opportunity to make a meaningful difference in lives.

">Why Choose Us:">
  • ">
  • Our vision is delivering exceptional hearing solutions whenever and wherever needed.">
  • Empowering clients from all backgrounds through supportive relationships.">
  • Committed to growth, improvement, and creating an inclusive workplace where everyone thrives.">
">Benefits and Perks:">
  • ">
  • Competitive salary package with generous superannuation benefits.">
  • Paid parental leave and employee benefits program.">
  • Discounts on private health cover, well-being programs, and salary packaging options.">
">

Join us in shaping the gold standard of hearing care.

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We welcome applicants willing to undergo a Police Check, hold a current driver's licence, and have the right to work in Australia.

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Hearing Australia promotes diversity, equity, and inclusion, encouraging applications from Aboriginal and Torres Strait Islander peoples, individuals with bilingual capabilities, and those from diverse cultural backgrounds.

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Let us know if you require any accommodations to facilitate a barrier-free recruitment process and work environment.

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