Technical Service Specialist

7 days ago

Darwin, Northern Territory, Australia beBeeService Full time $80,000 - $100,000
Service Advisor Role

The role of Service Advisor is a vital part of our service team in Darwin. We are seeking an experienced professional to join our team and help us deliver exceptional service to our customers.

This position involves working closely with our workshop team to process workshop labour and costs, control customer bookings, and ensure all documents and records are completed in a timely manner. You will also be responsible for invoicing service and maintenance contracts, managing and ordering parts for service jobs, and adhering to all HSE procedures.

  • Key Responsibilities:
  • Process workshop labour and costs into the system
  • Control customer bookings and process service invoices
  • Invoice service and maintenance contracts
  • Manage and order parts for service jobs
  • Ensure all documents and records are completed in a timely manner
  • Adhere to all HSE procedures
Requirements and Qualifications

To succeed in this role, you will require:

  • Excellent Communication Skills: Both verbal and written communication skills are essential for this role. You must be able to effectively communicate with customers, colleagues, and other stakeholders.
  • Professional Appearance: A neat and professional appearance is required at all times.
  • Computer Literacy: Intermediate skills in Microsoft Office are necessary for this role.
  • Attention to Detail: You must have excellent attention to detail and be able to manage multiple tasks simultaneously.
  • Teamwork: The ability to work well in a busy team environment is essential.
Benefits

As a Service Advisor with our company, you will enjoy:

  • Industry-Competitive Rate: A competitive rate of pay that reflects your experience and qualifications.
  • Weekly Pay Cycle: Your pay will be processed on a weekly basis.
  • Discounts: Discounts with national brands.
  • Active Social Club: An active social club that fosters camaraderie among staff members.
  • Career Development: Opportunities for training, career development, growth, and advancement.
About Us

Our company is a privately owned Australian business with a strong commitment to excellence and customer satisfaction. We operate a network of dealerships and service centers across Australia, providing a wide range of products and services to our customers.

At our company, we value integrity and respect among our employees. We recognize the strength of our organization lies in our people and strive to attract individuals of outstanding expertise and commitment.

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