Support Services Coordinator

2 weeks ago


Canberra, ACT, Australia Grand Pacific Health Full time
Company Overview

At Grand Pacific Health, we are committed to delivering exceptional healthcare services to young people. Our team is passionate about creating a welcoming environment that supports the physical and mental well-being of our clients.

Salary and Benefits

We offer a competitive salary package that includes a base salary of $70,000 per annum, plus 17.5% annual leave loading. Additionally, you will have access to salary packaging options, including up to $15,900 for living expenses and $2,650 for meals and entertainment.

About the Role

This is an exciting opportunity to join our headspace Canberra team as an Administration Officer. As the welcoming face of our centre, you will be responsible for delivering exceptional front-of-house services that create a positive experience for young people. Your day-to-day will include utilizing electronic medical records to support client journeys, answering phone inquiries, and assisting with various administrative tasks as needed.

In this role, you will work closely with our Centre Coordinator and Service Manager to ensure smooth operations and provide excellent customer service to our clients. If you have relevant training and experience in administration, sound knowledge of Windows and MS Office applications, and exceptional communication skills, we encourage you to apply.

Required Skills and Qualifications
  • Routine use of Windows and MS Office applications
  • Sound knowledge of clinical systems
  • Exceptional verbal and written communication skills
  • Demonstrated ability to effectively organize and plan workload
Benefits and Opportunities

We offer a range of benefits and opportunities to help you grow and develop in your career, including:

  • Continuous learning and professional development opportunities
  • Flexible work arrangements to find your best work-life balance
  • Employee Assistance Program via LifeWorks for 24/7 counselling support
  • Continuous learning and professional development opportunities
  • A supportive, growing organization with a focus on employee well-being

We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, young people from multicultural communities, and people with a disability.



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