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Matter Management Operations Specialist

1 month ago

Sydney, New South Wales, Australia Herbert Smith Freehills Full time
About Us

As one of the world's leading law firms, we have advised numerous large and ambitious organisations globally. With over 5,000 professionals, including 3,100 lawyers and more than 2,000 business services experts, operating from our global network of offices across Asia Pacific, Europe, the Middle East and North America, Herbert Smith Freehills is at the forefront of the new global business landscape, providing premium quality, full-service legal advice.

We acknowledge that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. In return for high performance, we will provide you with rewards and opportunities tailored to your personal and professional goals.

The Opportunity

We are seeking a Matter Management Analyst to join our New Business & Enterprise Risk team on a 12-month maximum term contract, based in our Sydney office.

Reporting directly to the Senior Matter Management Analyst, you will ensure that the maintenance of the client and matter data in the Firm's Practice Management system is accurate and up-to-date. You will work closely and in a timely manner with the legal teams and the NBI team globally, to ensure that the team are able to provide an efficient function for the business, including supporting offices within the same time zone (predominantly Australia and Asian offices).

Key Responsibilities:
  • Attend to requests promptly via a workflow system.
  • Set up processes for clients and matters globally, including creating new clients and new matter records. Maintain these records throughout the lifecycle, including matter plans, change of payor and parties.
  • Assist secretaries and the other New Business Intake teams with enquiries on the correct set up of clients and matters to ensure compliance with regulations, liaising where relevant with the Business Finance, Risk Management and Tax Teams.
  • Liaise with Business Development, Business Finance and Partners regarding special client requirements and the feasibility of implementing those requirements.
  • Transition legacy practice management data into updated structures and assist with general data cleansing.
  • Respond to ad hoc requests via email or Teams call.
  • Provide assistance to the Senior Matter Management Analyst and Matter Management Manager.
  • Comply with WHS obligations and responsibilities in accordance with the requirements for this role.
Requirements:
  • Ideal qualifications include a degree or qualification in Risk and Compliance (or other related analytical field).
  • Previous experience in the Legal Sector, Risk and Compliance or other related analytical fields, including billing or finance is highly regarded.
  • Excellent attention to detail and accuracy.
  • Ability to use initiative and be proactive.
  • Excellent interpersonal skills.
  • Strong organisational skills and ability to prioritise.
  • Enthusiastic, positive and committed team member.
  • Excellent service orientation skills.
  • Ability to cope with conflicting demands and meet deadlines.
  • Takes personal responsibility for getting things done.
  • Intelligent and commercially minded.
  • Remains calm under pressure.
What We Offer:

We're a world-leading international law firm with a global team of over 5,000 professionals. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

We value your wellbeing, both at home and work, and we place a strong emphasis on mental health. If you need support, you'll have it, and we'll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

A salary range of AU$70,000 - AU$90,000 per annum reflects the complexity and responsibilities of this role, considering factors such as the location, industry standards, and required skills. We encourage applications from individuals of diverse backgrounds, including but not limited to First Nations, LGBTIQA+ and neurodivergent individuals, as well as individuals of all ages, cultures, genders, and abilities. We're a safe, inclusive, and equitable workplace and celebrate the diversity of our people.