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Customer Relationship Lead

2 months ago

Melbourne, Victoria, Australia Pexa Full time
About PEXA

PEXA is a digital settlement platform that has revolutionized the way property is exchanged in Australia. Our platform has helped over 20,000 people a week safely settle their homes, and we're just getting started. With a team of over 1,000 people working across multiple continents, we're growing, innovating, and looking ahead.

Customer Relationship Lead (WA) Role

We're seeking a relationship-building extraordinaire to join our team as a Customer Relationship Lead (WA). In this pivotal role, you'll work closely with our esteemed PEXA Practitioner customers across Western Australia, providing purposeful relationship management that aligns with our strategic goals, brand proposition, and core values.

Key Responsibilities
  • Understand and manage high-volume transactions with ease
  • Support customer growth by introducing needs-based solutions and generating leads
  • Coordinate and participate in industry events, demonstrating leadership in pilots, workshops, and product releases
  • Report to the Senior Manager of Customer Relationships, ensuring optimal impact with our Practitioner Customers and Industry Stakeholders
Requirements

We're looking for a driven professional with a passion for building lasting relationships, a knack for understanding customer needs, and a commitment to continuous growth. If you're a customer-focused individual with excellent communication skills and a proven track record of success, we'd love to hear from you.