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Sales Support Professional

2 weeks ago

Cleveland, Queensland, Australia beBeeCustomerService Full time $67,000 - $89,000
Job Summary

We are seeking a skilled Retail Service Specialist to support our store operations. This role involves providing exceptional customer service, leading team members, and assuming shift management responsibilities.

Key Responsibilities
  • Lead team members in delivering outstanding customer service to retail and professional customers.
  • Ensure the showroom is presented in an appealing manner, adhering to company standards.
  • Process buy online/ship to store, hub and store to store transfers, and DC add orders efficiently.
  • Handle special orders and outside purchases effectively, utilizing electronic outside purchase order ledgers.
  • Process retail customer returns and exchanges accurately, issuing refunds using correct procedures.

Bilingual candidates are encouraged to apply. The successful candidate will possess strong communication skills and be able to work effectively in a team environment.

Requirements
  • Strong communication and leadership skills.
  • Ability to work effectively in a team environment.
  • Bilingualism (English and another language) is an asset.