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1 day ago
We are seeking a professional to fill the role of Marketing and Sales Support Specialist.
Key Responsibilities:- Support multiple departmental areas, including Claims, Customer Service and Sales & Marketing.
- Open, sort and reprice claims, respond to customer inquiries and support the marketing department.
- High school diploma or equivalent is required.
- Experience in healthcare, especially with medical claims, is preferred.
- Call center and/or receptionist experience is desirable.
- Minimum typing speed of 30 wpm is necessary.
- Knowledge of medical terminology is essential.
- Understanding of ICD-9 and CPT coding is required.
- Population Specific Competency: Ability to effectively interact with patients/customers with an understanding of their needs for self-respect and dignity.
- Proficiency in Microsoft Office is beneficial.
- Ability to work effectively in a fast-paced, flexible team environment is crucial.
- Strong interpersonal and communication skills are essential.
- Ability to take directions from a supervisor/lead as well as work autonomously is necessary.
- Ability and desire to learn new skills as necessary is vital.
- Strong multi-task capabilities are required.
- Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
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