
Dining Service Manager
2 weeks ago
**Job Overview**
We are seeking a highly skilled and experienced Dining Service Manager to lead our restaurant team and deliver exceptional dining experiences for our guests.
The successful candidate will oversee the day-to-day operations of the restaurant, ensuring seamless service, high-quality food and beverage offerings, and outstanding guest satisfaction.
Key Responsibilities:- Supervise and motivate the restaurant team to achieve excellence in service delivery.
- Assist with training, coaching, and development of team members to improve their skills and knowledge.
- Ensure compliance with hotel standards, policies, and procedures.
- Maintain a strong presence on the floor to anticipate and exceed guest needs.
- Handle guest feedback with professionalism and ensure prompt resolution.
- Previous experience in a supervisory role within a luxury hotel or restaurant.
- Strong leadership, communication, and people management skills.
- A passion for food, wine, and creating memorable guest experiences.
- Exceptional attention to detail and ability to remain calm under pressure.
- Career development opportunities within the hotel and wider hospitality industry.
- An inclusive work environment that values diversity and promotes growth.
- A range of benefits and perks, including laundered uniforms and complimentary hotel stay packages.
We live by our Heartist principles, which prioritize human connection and putting people at the heart of our organization. We strive to create a work environment that is inspiring, motivating, and rewarding for all employees.
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