Senior Equipment Calibrator

4 days ago

Melbourne, Victoria, Australia beBeePipette Full time $100,000 - $120,000
Job Title: Pipette Calibration Technician

A Day in the Life of a Pipette Calibration Technician:

The pipette calibration technician will work in a dynamic and fast-paced environment, with a culture of continuous improvement and collaboration. This role involves carrying out calibration, maintenance, and repair of pipettes and dispensers.

Key Responsibilities:

  • Carry out calibration, maintenance, and repair for pipettes and dispensers.
  • Ensure service orders are processed efficiently and completed in a timely manner, handling customer expectations with efficient response time.
  • Follow up with customers on the work progress of maintenance and calibration.
  • Handle service process from allocation to completion, including instruments inspection, ordering of spare parts, managing service activities and reports via service software to enable accurate invoicing.
  • Proactive in seeking new opportunities and continuous improvement, optimizing customer experience and improving efficiency.
  • Develop positive partnership with customers, service operation, and product specialists to achieve revenue targets.
  • Perform work in accordance with laboratory operational procedures, NATA accreditation requirements, and business ethics, such as ISO 17025, ISO 8655, ISO 9001.
  • Adhere to OHS policies and procedures to ensure a safe and healthy workplace environment.

Qualifications & Experience:

To be successful in this role, you will require:

  • A tertiary qualification in Science or Engineering degree.
  • Minimum 1 to 2 years experience in pipette calibration and proficient technical support.
  • Ability to prioritize work and balance multiple responsibilities and assignments.
  • Laboratory experience.

Skills & Attributes:

This role requires:

  • Effective communication, in written and verbal, with customers and co-workers.
  • Strong problem-solving and analytical skills, with trouble-shooting strategies to resolve technical issues.
  • Proven track record to quickly learn large amounts of new, sophisticated technical knowledge.
  • An initiative-taker who can work autonomously, with a can-do, positive, and professional demeanor.
  • Ability to follow work instructions and procedures.
  • Supportive teammate with passion for success.

What's in it for you?

You will receive a competitive salary package and outstanding development and career prospects in a globally growing company, inclusive access to:

  • Thermo Fisher's global university and job training.
  • Employee referral bonus.
  • Employee recognition program and performance-based bonus.

Join our team of professionals working together to drive excellence in scientific research and discovery

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